Privacy Policy
Last updated: March 1, 2026
1. Introduction
Pistacio ("we," "us," or "our") is committed to protecting your privacy. Pistacio is operated by 8reasons Digital GmbH, Marktplatz 20, 83607 Holzkirchen. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and application (collectively, the "Service").
Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information you provide
- Account registration information (name, email, company)
- Billing and payment information
- Data you enter into the Service (time entries, projects, expenses)
- Support requests and communications
2.2 Information collected automatically
- Device and browser information
- IP address and approximate location
- Usage data and interaction patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
- To provide, operate, and maintain the Service
- To process transactions and send billing information
- To communicate with you about updates, support, and marketing (with your consent)
- To analyze usage and improve the Service
- To comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers who assist in operating the Service (hosting, payment processing, analytics)
- Legal authorities when required by law
- Business partners in the event of a merger, acquisition, or asset sale
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, regular security audits, and role-based access controls. However, no method of transmission or storage is 100% secure.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us at [email protected].
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: [email protected]
